Terms & Conditions

E-lixr Water Taxi
Terms & Conditions

Article 1 – Definitions

In these terms and conditions, the following words have the following meaning:

Private Ride: Service provided by E-lixr that provides a group of up to 6 people with a private ride, booked by a single individual on a request basis.

Social Ride: Service provided by E-lixr that provides individual ticketed rides to passengers on a fixed schedule.

Primary Passenger: Person who reserved and purchased access to a Water Taxi provided by E-lixr, Inc (“E-lixr”)

Guests: Any guests or party members of the Primary Passenger.

Vessel: The boat being used by E-lixr to execute the Water Taxi services.

Article 2 – Ride Details

Ride Date: The date that the ride is agreed upon.

Ride Duration: The amount of time the ride takes to get from point a to point b. Should not exceed 30 minutes unless otherwise noted.

Ride Fee: The flat fee of $150 per trip for Private Rides, or $25 for Social Rides, regardless of pick up or drop off location.

Late Fee: There is a 10 minute waiting period on Private Rides for the Primary Passenger and their Guests to arrive. After 10 minutes, the Primary Passenger will be charged a $20 late fee. Social rides run on a set schedule and will not wait for late passengers.

Embarking Rules: Please note that outside glassware and alcohol are not permitted on the Vessel.

Landing Fees: Any additional landing fees associated with the Primary Passenger’s itinerary on Private Rides.

Captain: The owner provides the captain for this service.

Maximum Number of Persons: The Vessel shall not, at any time during the Ride Duration, exceed the maximum number of six (6) persons (excluding Captain and Crew) onboard the Vessel. If children are taken onboard, the Primary Passenger will be fully responsible for their safety and conduct.

Article 3 – Cancellation

Cancellation: The Primary Passenger may cancel their water taxi ride and receive a refund in accordance with the terms below:

All cancellation requests must be made by the Primary Passenger in writing to the Owner’s valid email address, ride@elixr.miami. Changes or cancellations to the Ride will be subject to the following terms:
- Cancellation within 30 minutes of Ride start time or no show will result in a full charge.
- Cancellation within 6-12 hours of Ride start time will result in an account credit for future use.
- Cancellation with 12 hours or more of Ride start time will result in a full refund.

No refunds are due for any rescheduling due to bad weather. If Captain, in his sole discretion, deems it unsafe to continue the ride due to bad weather, Primary Passenger will be granted a credit toward a future Ride, redeemable within 30 days.

No refunds are due in the event Primary Passenger requests to end Ride Duration early or if Captain, in his sole discretion, deems it unsafe to continue the ride for any reason and decides to end Ride Duration early to ensure the safety of everyone on board.

Captain’s Authority: The Primary Passenger explicitly agrees that they and their guests shall obey the Captain at all times. Further, without prejudice to any other remedy of the Owner, if in the reasonable opinion of the Captain, the Primary Passenger or any of their guests fail to observe all or any part of the provisions in this agreement, the Captain shall be entitled to end the Ride Duration immediately. Upon such event the Primary Passenger shall not be entitled to any refunds of the Ride Fee or any relevant Landing Fees.

Article 4 – Primary Passenger and Guest Liability and Obligation

Primary Passenger’s Liability: The Primary Passenger shall be liable for costs or losses as incurred (or likely to be incurred) from damage caused by the Primary Passenger or their guests (intentionally or otherwise) to the Vessel or any third party. The Primary Passenger shall be responsible to the Owner of any loss, damage or injury caused by the willful or negligent acts of themself or their guests.

Assumption of Risk and Complete Release of Liability: The Primary Passengers knows and fully understands that riding any type of vessel is an outdoor adventure activity in an aquatic environment with inherent risks and hazards where serious accidents, injuries, or death can occur. The Primary Passenger fully understands that the Vessel has limited medical facilities and that in the event of illness or injury, appropriate care may be summoned and treatment will be delayed until the parties in need of care can be transported to a proper medical facility. The Primary Passenger, on behalf of themselves and their respective heirs, family, assignees, agents, estate, and affiliates, explicitly acknowledge and agree in advance to these conditions, accept and willingly assume all risks and hazards related to, arising out of, or associated with their participation in a charter on the Vessel, including all activities on and off the Vessel, and voluntarily agree to release, discharge, and hold harmless Owner and Captain, from any and all claims of liability. Primary Passenger, on behalf of themselves and their heirs, family, assignees, estate, agents, and affiliates, furthermore agree to fully indemnify Owner and Captain for any claims made by Primary Passenger’s guests, heirs, family, estate, assignees, or representatives.

Primary Passenger and Guests Obligations: Both the Primary Passenger and their guests shall ensure that:

No drugs, narcotics or weapons shall be used or brought on board the Vessel;
The Primary Passenger undertakes to comply with all seagoing rules and regulations currently in force and to obey the reasonable requests of the Captain;
The Primary Passenger and all members of their party shall take all reasonable care of the Vessel and its equipment; and
If the Primary Passenger or any of their Guests shall commit any offense contrary to the laws and regulations of any jurisdiction which results in the Vessel being detained, arrested, seized or fined the Primary Passenger shall indemnify the Owner against all loss, damage and expense incurred by the Owner as a result.

Article 5 – Landing Fees (applies to Private Rides only)

Additional Landing Fees according to the Primary Passenger’s itinerary will be charged separately from the Ride Fee with the card provided on file. This list may be incomplete as new landing sites are continuously added. Please refer to the booking page for a complete list.

List of Landing Fees: